At Advanced Polymer, Inc. (hereinafter API) we value our customers and are committed to maintaining your privacy and insuring that your information is secure. This policy describes how API uses and protects all information that you provide to us.
COLLECTION OF INFORMATION
API collects certain information from its clients and Web site visitors as part of normal business activities. All information that we collect is submitted freely by the user in ways that are clearly stated and require a submit action. We do not use, nor do we plan to use, concealed information retrieval tools.
We ask for information only to the extent that such information is necessary or appropriate to perform certain functions or activities (such as send you a sample or send you product updates). Your participation in these activities is voluntary. You may update your information at any time via mail, fax, email, or provided links.
API collects information when:
You call our office. API may request your name, company name, address, phone number, email address and other company profile information. This information facilitates communication and enables us to serve you better now and in the future.
You place an order. Certain information must be supplied to us to place orders such as your name, company name, shipping address, email address, and certain financial information. This information is used for credit, billing and collection purposes. The contact information may also be used in connection with certain marketing activities such as promotion or new product announcements.
You request product samples, literature or information via phone, fax, email or Web site link. To receive these materials you need to provide us with contact information that may include name, company name, address, phone number, email address, and other applicable details.
USE OF INFORMATION
API uses the demographic information that we collect to better target our Web site information, corporate communications, and product development efforts. We may also gather navigational information from our Web site. This, too, is used to help us create a better web experience for our customers.
Your personal information will never be sold or shared with third parties, unless we are required to do so by law, the request of a government agency or by receipt of a subpoena. We reserve the right to contact you regarding inquiries you place with us.
Under the Data Protection Act of 1998, you may request details of personal information that we hold about you. A small fee will be payable. Please request such information via mail to: Advanced Polymer, Inc., 400 Paterson Plank RD, Carlstadt, NJ 07072.
If you believe that information we have on file for you is incorrect or incomplete, please notify us as soon as possible. We will promptly correct any errors in the data on file.
OPT OUT PROCESS
We believe our customers should have the right to decline disclosure of personal information stored in our databases. The records for those individuals, who request that the personal information not be used for future mailings or phone calls, will be marked in our data base so that their names will be excluded from any contact in the future.
If at any time you wish to stop receiving communications from us, you may send your request via the following methods:
Advanced Polymer, Inc.
400 Paterson Plank RD
Carlstadt, NJ 07072
Via telephone: Customer Service: 201-933-0600
Via facsimile: Corporate office: 201-933-8442
Via email: Customer Service: firstname.lastname@example.org
CHANGES TO OUR POLICY
API may update this Privacy Statement from time to time. Please check the revision date at the bottom of this policy to see if it has been amended since your last review.
Revision date: March 9, 2010